Returns and Exchange

Product Quality Issues

Please email us at eshop@keewah.com with your order number and we will get back to you as soon as possible. You may likewise contact our customer service hotline: +852 2785 6066.


Product Damage

Upon receipt of your order, please verify that the contents of your order is correct and assess whether or not there has been any damage to the product(s). If the product(s) is found to be inconsistent with what was ordered, please email us at least one photo of the product and your order number to eshop@keewah.com. You may likewise contact our customer service hotline: +852 2785 6066.


Cancelling Your Order

Once the order is confirmed, the order is neither cancellable nor amendable. If you have any questions, please email us at eshop@keewah.com with your order number. You may likewise contact our customer service hotline: +852 2785 6066.